Thank you for shopping at bioguruswati.com. We are committed to providing high-quality educational content in biology for graduate, postgraduate, and Ph.D. students. Please read our refund policy carefully before making a purchase.
📚 Digital Products (E-books & Video Courses)
Due to the instant access and digital nature of our products, all sales are final and non-refundable once the content has been delivered or accessed.
We do not offer refunds in the following cases:
You changed your mind after purchase.
You expected features not listed in the product description.
You do not have the technical knowledge to access or use the files.
You purchased by mistake or without reading the product details.
🛠️ Exceptions – Technical Issues
We understand that technical difficulties may arise. A refund or replacement may be considered only in the following situations:
You are unable to access or download the purchased content due to an error on our part.The content file is corrupted and cannot be opened, even after support is provided.
To be eligible for a refund under these circumstances:
you must Report the issue to us within 3 days of purchase.
Provide proof of the issue (e.g., error screenshots, device info).
Allow us to first try to resolve the issue.
📩 How to Request Support or Raise a Refund Query
Please email us at:📧 admin@bioguruswati.com
⚖️ Final Decision
All refund decisions are made at the sole discretion of BioGuruSwati.com and are considered on a case-by-case basis. Our aim is always to resolve any issues fairly and promptly.
Thank you for your understanding and support.
Team bioguruswati
Empowering Biology Learners Worldwide